Contact Us | Veylora
Contact us

We're here to help

Questions about an order, a product or a return? Send us a message and our team will get back to you.

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Quick answers

You may find what you need right here.

Where is my order?
Once your order ships, we send tracking details by email or SMS. You can also use our Track order page with your order number.
How do I return or exchange an item?
Send us your order number and a short note using the form above. Our Returns and Refunds policy explains eligibility and timelines.
My item arrived damaged or incorrect. What should I do?
We're sorry about that. Please contact us with your order number and clear photos of the item and packaging, and we'll sort it out.
Which payment methods do you accept?
You'll see all available payment options at checkout. If a payment failed or you were charged twice, write to us with your order number.

Prefer a quick chat?

Message us on WhatsApp during support hours and we'll help you right away.

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